Frequently Asked Questions

A: Our chillers can cool water down to the low 40s°F (and lower, depending on environment and setup).

A: Not at all! Our Journey and Pursuit Units are designed for easy setup and require no plumbing experience. They use clearly color-labeled quick-release connections, so all you need to do is fill the tub, attach the hoses, and plug it in.

You can follow our step-by-step setup guide here:

A: Yes, our units are generally weather-resistant and can be used outdoors with proper cover and protection from the elements.

A: We recommend changing the water every 2–4 weeks depending on usage and sanitizer use.

A: The chiller requires minimal maintenance. Just keep it clean, ensure airflow around it, and check and clean the filter regularly. We recommend cleaning your filter weekly.

A: Cold therapy may reduce inflammation, improve recovery time, boost circulation, and support mental resilience.

A: Start with 1–3 minutes and build up to 10–15 minutes, depending on your tolerance and health goals.

A: We currently ship to the 48 contiguous United States only.